Is there a minimum age requirement to join the FreeToLoveYou™ App?
Yes. All users must be 18 years or older.
I can’t upload my photo to my profile. What should I do?
If you are having trouble uploading your main display photo to your profile, tap the button below.
I forgot my password. How can I recover my login information?
To reset your Password, click the “Forgot Password” link on the Login screen of the app.
How do I report a member for misconduct?
To report a member, tap the button below or select the “Report a User” option in the side menu.
I got an email notification that I received a new message. Why can’t I click on it or open it?
The reason that this might happen once in a while is because the user that had tried to contact you was determined to be a scammer.
Scammers are a very unfortunate element of the online dating world and we work very hard to eliminate them from the FreeToLoveYou™ community.
Even though we catch and ban many of these scammers, on occasion one or two may sneak through. Or, the scammer may appear to be somewhat legitimate and we give them the benefit of the doubt for a short time.
If this happens, that scammer is able to view profiles or send a few private messages before we are able to ban the person.
When we ban them, all of the scammer’s messages are deleted so that you will not be bothered with their message. This is why their message is not clickable. We do this to protect you so that you will have no chance of being scammed (many times they try to include their “personal” contact information including their email address so that they can get you outside of our protected environment).
• PLEASE BE AWARE OF POSSIBLE SCAMMERS. DO NOT GIVE OUT YOUR PERSONAL EMAIL ADDRESS OR CONTACT INFORMATION UNTIL YOU FEEL COMFORTABLE WITH THE PERSON YOU ARE TALKING TO.
• SCAMMERS WILL OFTEN GIVE YOU THEIR EMAIL ADDRESS OR “PERSONAL INFO” RIGHT FROM THE VERY FIRST MESSAGE.
• ONLY COMMUNICATE WITH OTHERS VIA THE FREETOLOVEYOU™ PRIVATE MESSAGING SYSTEM SO THAT WE CAN PROTECT YOU TO THE BEST OF OUR ABILITIES.
• NEVER SEND ANYONE MONEY.
Our ultimate goal is to protect you from these people and to protect the sanctity, security, and safety of the FreeToLoveYou™ community.
We apologize for the confusion that this may create but we hope that you understand.
Can I contact you if I need help with something on my profile?
Yes.
